Dr. Kapur has consulted on energy and environmental issues since 1991. She has extensive experience training electric industry professionals on pricing electric power in a deregulated market, new pricing mechanisms used by electricity providers, and differences in pricing methods used. Other areas of expertise include demand side management and integrated resource planning. Dr. Kapur has trained Korean management personnel on important deregulation issues experienced in the U.S. electric industry by lecturing on topics related to customer satisfaction, market segmentation, and pricing of services. She has helped a Japanese utility understand the effects of deregulation on the business practices of American gas pipeline companies.
Previously, Dr. Kapur has consulted to a major Midwest nuclear utility and a Mid-Atlantic natural gas utility on restructuring issues. She helped the Midwest utility develop a promotional strategy for the company’s energy efficiency programs, renewable energy/distributed power options, and other environmental stewardship efforts, given restructuring developments in the state. Dr. Kapur advised the Mid-Atlantic utility on gas regulatory trends in an increasingly competitive gas industry, and addressed the implications of these trends for the company’s base rate filing. Dr. Kapur has also consulted on economic, policy and environmental issues related to the regulation of electric and gas utilities, presenting written and oral testimony in cases before the Indiana Utility Regulatory Commission. She conducted economic analyses related to Indiana utilities’ clean coal technology project and clean air compliance plans.
Dr. Kapur earned a Ph.D. in economics from Cornell University in 1990 with a major in Industrial Organization.